All new Isuzu pick-up/SUV sold come standard with a 3-year or 100,000km warranty coverage whichever occurs first for real peace of mind motoring. Our "bumper to bumper" warranty covers any unforeseen components and labour costs entirely FREE OF CHARGE, with the exception of normal wear items and routine servicing. In order to maintain our high service standards, the warranty will only be valid if vehicles are serviced at MAC Ghana on the specific service intervals. This means parts are maintained and updates are performed properly, ensuring our vehicles continue to provide reliability, economy and durability for years to come.
Always make sure you fully understand your vehicle's warranty terms and servicing requirements, and always maintain a full service history throughout the lifespan of your vehicle. All this information can be found in the warranty & service guide booklet inside vehicle, which includes a stamped service book for keeping records.
While your warranty covers most unexpected failures that may occur, it does not include the regular servicing and maintenance that are required for all vehicles. Regular servicing with MAC Ghana is important to keep your engine and critical components performing at their best, so that your Isuzu is always ready to help you find new roads. The warranty will be valid and honoured if vehicles are service at MAC Ghana at the specified service intervals. This is to ensure that the vehicles, components and updates are maintained or performed (e.g. filters and oil replaced at the correct time) as per schedule to ensure that the vehicle will continue to serve the owner with reliability, economy and component durability.
All service and repair work at MAC Ghana is always carried out by trained technicians, using specialised diagnostic equipment and tools. Nobody knows your vehicle better than these trained professionals. Only Genuine Parts are fitted which carry a 1-year unlimited kilometre nationwide warranty. Genuine Parts are designed and manufactured with exacting standards including attention to detail to achieve precise levels of fit and function, making a significant contribution to your vehicle’s value reliability, performance and integrity.
With Genuine Parts, there are no compromises. These are guaranteed to fit and work. Although non-genuine parts may seem like an exact replica of Genuine Parts, these are often made from low-grade materials. This inherent lack of quality makes non-genuine parts less effective and shortens their period of serviceability. Fitment of non-genuine parts will jeopardise the validity of your warranty (where applicable), which could have expensive consequences should major components fail and will impact negatively on your vehicle’s resale value.
In the event of an unfortunate vehicle accident, always insist and ensure that your vehicle will only be repaired by us. In the unlikely event that the vehicle is repaired by a non-approved Isuzu Body repairer, there are serious risks with regard to vehicle reliability, safety and full vehicle warranty cancellation.
If you have any trouble with your vehicle while away from home, you can visit MAC Ghana to have warranty related pairs or regular service and maintenance performed. This is part of our promise to provide trust, convenience and value nationwide in order to take care of you and your Isuzu throughout the lifespan of the vehicle
Our goal is always to meet your needs and exceed your expectations. We earn customers for life and inspire loyalty through our brands, service delivery and passion. We take pride in our service and strive daily to deliver the highest service level we are renowned for.
Should you have any queries or items of concern, explain your concern to our Service Manager.
